Propworths.com — Legal & Policies Hub

01

Core legal

The basics every visitor agrees to by using Propworths.com

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Terms of Use The master agreement between you and Propworths

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Indemnity Use at own risk; no liability for loss across Buy, Rent, Auctions, Valuations, Advertise & all divisions

All Divisions ›

Privacy Policy What we collect, why, and your POPIA rights

POPIA ›

Cookies Policy Cookie usage and your consent options

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Copyright & Intellectual Property Ownership of listing content, photos, and trademarks

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Dispute Resolution & Arbitration How disagreements are resolved under South African law

02

Buying & selling

Obligations and rights for buyers, sellers and agents

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Buyer Obligations & Purchase Process Your responsibilities as a buyer through Propworths

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Seller / Agent Listing Terms Standing terms for anyone listing a property

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Commission & Fees What Propworths charges and when

03

Payments

How payments work, including refunds, chargebacks, and our Peach Payments integration

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Payment Terms Methods, refunds, 3DS2, FX, liability — Peach-aligned

PCI ›

Payment System Overview How a payment travels from your card to settlement

04

Auctions

Specific terms for bidders, sellers, and auction commissions

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Online Auction Bidding Terms What bidders agree to before placing a bid

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Auction Seller Agreement Contract between Propworths and a seller listing on auction

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Auction Commission Breakdown Exact commission calculation for auction sales

05

Listing agreements

The contract sellers sign during checkout — varies by listing plan

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Private Seller Listing Agreement For owners listing their own property (1–10 listings)

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Agency Listing Agreement For estate agents (11–2,000 listings)

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Enterprise Listing Agreement For large agencies and franchises (2,000+ listings)

06

Anti-fraud & security

How we protect the marketplace and what to do if you spot suspicious activity

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Anti-Fraud & Bid Integrity Policy Listing fraud, bidding integrity, account safety